Just a gentle reminder, we can only ship to backers whose surveys we’ve received. These surveys clear up any additional shipping costs, verify your address one last time, and allow you to add more to the order (things like colored feet, screwdrivers, and fun stuff!) These surveys are individualized links, sent to the email that you used to back the project. If you have questions or can’t find your survey, shoot us an email and we’ll help!
Any import duties, tariffs, taxes, handling charges, etc. due at the time of delivery are the sole responsibility of the receiving customer. We do not collect these fees beforehand and can’t give an estimate of the cost, as it varies widely around the world.
Alyx works as a business analyst for Mycroft, working with data to shape metrics and the broader marketing strategy. She also writes these blog posts.