Many of you remember the early days of YouTube when you didn’t have to sit through thirty seconds of advertising to watch 2 minutes of video. To get advertising free video today you you have to pay $10 for YouTube Red. You pay with your time or you pay with your money, but either way you pay.
The same thing happened with Facebook.
At first we were able to interact with friends and family for free. Our businesses were able to reach followers easily and the platform promised deeper engagement with friends and family. Then Facebook began to “monetize” the platform and suddenly we’re all getting posts from companies we don’t care about related to products we don’t want to buy. Worse? Facebook has begun to charge people to reach their own followers.
Matt Innman of the Oatmeal sums it up nicely here:
Speakers and other devices that sit in your kitchen and answer questions, play music and control IoT devices. All for free. Just purchase a heavily subsidized speaker and use the assistant for any number of tasks.
It reminds me of a certain horse from Greek mythology.
Right now, today, Silicon Valley Giants Google and Amazon are giving away their voice assistant. At CES 2018 Assistant and Alexa were everywhere. They are doing deals with companies to deploy their tech in cars, thermostats, speakers, fans, cooktops and nearly everywhere else users touch a device. Why? Because somewhere down the road they plan to “monetize” the platform.
Well, it probably looks a lot like YouTube. A short advertisement before each answer. It also probably looks like Facebook with Big Tech playing the role of gatekeeper to your personal data.
Consumer Watchdog has warned that patents filed by Big Tech include all types of nefarious behavior that some would consider spying. Think about it. A device that sits in the user’s kitchen and listens 24/7/365. Big Tech can listen to everything that happens in the house, customize online advertising and predict what consumers are going to buy. One Google patent describes identifying a child holding a basketball and then selling the family on a sports camp. It is a data driven company’s dream.
“But the technology is so compelling!”
Yes, the ability to control your environment with your voice is the first step toward our digitally augmented future, but we should be careful to understand what we are giving away in exchange. Today Big Tech is saying “we are not listening all of the time”, but as we’ve seen with YouTube, Facebook, Hulu and countless other digital products – terms of service can be altered on a whim. A device that is listening selectively today may be listening all of the time tomorrow.
Here at Mycroft we’ve embraced both privacy and user agency. We don’t track our users or sell their data. We don’t even keep their data unless they explicitly opt-in to help train the AI. And our source code is open. Anyone can inspect the code and see exactly what we are doing with user data. This transparency ensures good behavior and creates trust between Mycroft the company and Mycroft the community.
We’ve also embraced the idea of user agency. The Mycroft agent is being designed to represent you the user, not us the company. Think about it. When you call for a rideshare do you want the best service at the lowest price, or do you want the service that paid the voice assistant company to be the preferred rideshare partner? Do you want the voice assistant to represent your interests or the interests of some Big Tech giant.
Voice technology is too important to the future of human-machine interfaces to leave it in the hands of Big Tech companies that have proven to be irresponsible and greedy. That is why you should support Mycroft – an open, privacy-focused voice assistant for everyone who isn’t a Big Tech giant.